Privacy Policy

Effective Date: 9/8/2025

Introduction

Welcome to Tomo AI, an AI-powered language learning iOS app. We help you learn languages through interactive voice conversations and personalized lessons. Your privacy is paramount to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app and services. By using Tomo AI or any related services, you agree to this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

1.1 Information You Provide to Us

  • Account Information: When you create an account, we collect your name, email address, username, and password.
  • Voice Data: Voice recordings and transcripts from your conversations with our AI language tutors to provide and improve our services.
  • Language Preferences: Information about your native language, target language(s), and proficiency levels.
  • Learning Progress: Data about your lesson completion, performance, and learning patterns.
  • Payment Information: If you subscribe to our premium features, we or our payment processors may collect billing details to process transactions.

1.2 Information We Collect Automatically

  • Device Information: Details about your device, including device type, operating system, unique device identifiers, and microphone settings.
  • Usage Data: Information about how you interact with our app, including lesson duration, feature usage, and error logs.
  • Performance Metrics: Data about your pronunciation accuracy, speaking fluency, and other language learning metrics.

2. How We Use Your Information

  • To provide personalized language learning experiences and AI-powered conversations.
  • To analyze and improve your pronunciation and speaking skills.
  • To track your progress and provide appropriate difficulty levels.
  • To improve our AI models and enhance the learning experience for all users.
  • To process payments and manage subscriptions.
  • To send you important updates about your learning progress and new features.
  • To provide customer support and respond to your inquiries.
  • To comply with legal obligations and protect user safety.

3. How We Share Your Information

3.1 Service Providers

We may share your information with third-party service providers that help us operate our services, including:

  • Cloud hosting and storage providers
  • AI and machine learning services for voice processing
  • Analytics services to improve our app
  • Payment processors for subscription management

3.2 Voice Processing

Your voice data is processed using advanced AI models. While we use this data to improve our services, we implement strict privacy controls and anonymization techniques to protect your privacy.

3.3 Legal Requirements

We may disclose your information if required by law or if we believe such disclosure is necessary to protect our rights, comply with legal obligations, or ensure user safety.

4. Data Retention and Security

We retain your personal information and voice data for as long as necessary to provide our services and comply with legal obligations. We implement industry-standard security measures to protect your data, including encryption and secure data storage practices.

5. Your Rights and Choices

  • Access and update your personal information through the app settings
  • Request deletion of your voice data and learning history
  • Opt-out of promotional communications
  • Control microphone access and voice recording settings

6. Children's Privacy

Tomo AI is not intended for children under 13. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information.

7. International Users

Tomo AI is operated from the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States and other countries.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes through the app or via email. Your continued use of Tomo AI after such changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: team [at] mapolabs.com